Before devoting her work full time to technical writing

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Guest author: Nahla Davies is a software developer and tech writer. , she managed — among other intriguing things — to serve as a lead programmer at an Inc. , experiential branding organization whose clients include Samsung, Time Warner, Netflix, and Sony.When it es to digital trends for retail, it seems as if someone is always marketing “the next big thing,” which can often lead to a lot of trial and error. And with retail attempting to make a big eback this year, there isn’t a lot of wiggle room for technology that doesn’t provide a close-to-immediate positive oute. Many retailers pride themselves on staying on top of the latest digital trends,


while some are still fighting the installation of chip readers. But regardless of where you land on that graph, the time has e when these trends will be paramount in helping to present a stellar customer experience. So, let’s look at X digital trends for retail Lebanon Phone Number Data success, provided by industry experts who just can’t seem to live without them! Tier-Based Loyalty Programs According to Kelly Sykes from Ackroo: “Now that the digital age has brought in online apps and loyalty card scanners, there’s never been a better time for rewarding your customers for their loyalty. Tier-based loyalty programs place customers into a certain level in your loyalty program.





This can change depending on their spending behavior with your business.” Example: Your loyalty program has tiers platinum, gold, silver, and bronze. Each of these tiers requires a certain amount of spending in order to hit the next tier level. You can start your customers off at a bronze tier for free. Once a customer spends a certain amount to hit the next threshold silver for this example, they start earning X back on purchases, rather than the standard X percentage back. The goal of tier-based loyalty is to encourage customers to keep ing back to your business while continually increasing their spending per visit. Make sure to consistently municate with customers on their account status and balance.